Upon starting Outlook I get the message that errors have been detected and that I need to run the Inbox Repair tool.
Running to Office 365 FIXIT tool would not remove the Office 2010 installation from your computer. It just means that it will completely uninstall the Office 365 installation from your computer. To be sure that you are using the right Office 365 FIXIT tool, install and run the FIXIT from the following Microsoft Link. Nov 06, 2020 There was no evidence of MS Office in the Control Panel. While Add & Remove Programs did show an MS Office 365 entry, going through the Modify Repair On Line option did nothing other than remove the entry in the Add & Remove Programs list. Start Menu icons for MS Office software have been removed and MS Office extensions mapped to other programs.
Where can I find that?
The Inbox Repair Tool can be started with scanpst.exe
.
The exact location of this file depends on your version of Office and the installation type. It also depends on whether you have it installed on a 32-bit version of Windows or 64-bit version of Windows.
You can use OutlookTools (free) to locate it for you. Below you’ll find an overview of the default locations of scanpst.exe
throughout the versions of Outlook.
When you need step-by-step instructions how to use scanpst.exe see: Using the Inbox Repair Tool (scanpst.exe).
Microsoft Office 365 Outlook Repair Tool
Microsoft 365 / Outlook 2019 / Outlook 2016 Click to Run
any Windows: C:Program FilesMicrosoft Officerootoffice16
Outlook 2016 (MSI-based Volume License installation)
32-bit Windows | C:Program FilesMicrosoft OfficeOffice16 |
64-bit Windows | C:Program Files (x86)Microsoft OfficeOffice16 |
64-bit Outlook | C:Program FilesMicrosoft OfficeOffice16 |
Outlook 2013
32-bit Windows | C:Program FilesMicrosoft OfficeOffice15 |
64-bit Windows | C:Program Files (x86)Microsoft OfficeOffice15 |
64-bit Outlook | C:Program FilesMicrosoft OfficeOffice15 |
Click-to-Run | C:Program FilesMicrosoft Officerootoffice15 |
Outlook 2010
32-bit Windows | C:Program FilesMicrosoft OfficeOffice14 |
64-bit Windows | C:Program Files (x86)Microsoft OfficeOffice14 |
64-bit Outlook | C:Program FilesMicrosoft OfficeOffice14 |
Outlook 2007
32-bit Windows | C:Program FilesMicrosoft OfficeOffice12 |
64-bit Windows | C:Program Files (x86)Microsoft OfficeOffice12 |
Microsoft Office 365 License Repair Tool
Note:
If scanpst.exe is unable to fix your pst-file, then it is too badly corrupted. You can then try repairing or salvage recoverable items via a 3rd party recovery tool such as DataNumen Outlook Repair (for pst-files) or DataNumen Exchange Recovery (for ost-files).
If you decide to order use DNC-PUXB-HT to get a discount.
ScanOst.exe
When you connect to an Exchange server and need to check your local cache (ost-file) for errors you could run scanost.exe when using Outlook 2007. You can find this in the same location as scanpst.exe.
Office 365 Login
Outlook 2010 and later no longer have the scanost.exe feature. In this case, rename the ost-file to .old while Outlook is closed and Outlook will rebuild a new cache from the Exchange mailbox the next time you start Outlook.
When you use Outlook 2013 or later with an IMAP account, then Outlook also uses an ost-file. In this case see; Don’t risk losing your Contacts and Calendar when using IMAP in Outlook 2013, 2016, 2019, or Microsoft 365.