Microsoft Office 365 Repair Tool

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Upon starting Outlook I get the message that errors have been detected and that I need to run the Inbox Repair tool.

Running to Office 365 FIXIT tool would not remove the Office 2010 installation from your computer. It just means that it will completely uninstall the Office 365 installation from your computer. To be sure that you are using the right Office 365 FIXIT tool, install and run the FIXIT from the following Microsoft Link. Nov 06, 2020 There was no evidence of MS Office in the Control Panel. While Add & Remove Programs did show an MS Office 365 entry, going through the Modify Repair On Line option did nothing other than remove the entry in the Add & Remove Programs list. Start Menu icons for MS Office software have been removed and MS Office extensions mapped to other programs.

Where can I find that?

The Inbox Repair Tool can be started with scanpst.exe.

The exact location of this file depends on your version of Office and the installation type. It also depends on whether you have it installed on a 32-bit version of Windows or 64-bit version of Windows.

You can use OutlookTools (free) to locate it for you. Below you’ll find an overview of the default locations of scanpst.exe throughout the versions of Outlook.

When you need step-by-step instructions how to use scanpst.exe see: Using the Inbox Repair Tool (scanpst.exe).

Microsoft outlook 365 inbox repair tool

Microsoft Office 365 Outlook Repair Tool

Microsoft 365 / Outlook 2019 / Outlook 2016 Click to Run

Microsoft Office 365 Repair Tool

any Windows: C:Program FilesMicrosoft Officerootoffice16

Outlook 2016 (MSI-based Volume License installation)

32-bit WindowsC:Program FilesMicrosoft OfficeOffice16
64-bit WindowsC:Program Files (x86)Microsoft OfficeOffice16
64-bit OutlookC:Program FilesMicrosoft OfficeOffice16

Outlook 2013

32-bit WindowsC:Program FilesMicrosoft OfficeOffice15
64-bit WindowsC:Program Files (x86)Microsoft OfficeOffice15
64-bit OutlookC:Program FilesMicrosoft OfficeOffice15
Click-to-RunC:Program FilesMicrosoft Officerootoffice15

Outlook 2010

32-bit WindowsC:Program FilesMicrosoft OfficeOffice14
64-bit WindowsC:Program Files (x86)Microsoft OfficeOffice14
64-bit OutlookC:Program FilesMicrosoft OfficeOffice14

Outlook 2007

32-bit WindowsC:Program FilesMicrosoft OfficeOffice12
64-bit WindowsC:Program Files (x86)Microsoft OfficeOffice12

Microsoft Office 365 License Repair Tool

Note:
If scanpst.exe is unable to fix your pst-file, then it is too badly corrupted. You can then try repairing or salvage recoverable items via a 3rd party recovery tool such as DataNumen Outlook Repair (for pst-files) or DataNumen Exchange Recovery (for ost-files).
If you decide to order use DNC-PUXB-HT to get a discount.

Microsoft Office 365 Repair Tool

ScanOst.exe

When you connect to an Exchange server and need to check your local cache (ost-file) for errors you could run scanost.exe when using Outlook 2007. You can find this in the same location as scanpst.exe.

Office 365 Login

Outlook 2010 and later no longer have the scanost.exe feature. In this case, rename the ost-file to .old while Outlook is closed and Outlook will rebuild a new cache from the Exchange mailbox the next time you start Outlook.

When you use Outlook 2013 or later with an IMAP account, then Outlook also uses an ost-file. In this case see; Don’t risk losing your Contacts and Calendar when using IMAP in Outlook 2013, 2016, 2019, or Microsoft 365.

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